| IF THE PROBLEM IS: | AND THIS CONDITION EXISTS: | THEN DO THIS: |
| Pilot won’t light | Cylinder valve is closed | Open valve |
| Blockage in orifice or pilot tube | Clean or replace orifice or pilot tube# |
| Air in the gas line | Open gas line and bleed it (pressing control knob in) for not more than 1-2 minutes or until you smell gas |
| Low gas pressure | Gas cylinder low or empty |
| Igniter fails | Use match to light pilot, and obtain new igniter and replace. ( See below pictures) |
| Pilot won’t stay lit | Dirt build up around pilot | Clean dirt from around pilot |
| Connection between gas valve and pilot assembly is loose | Tighten connection and perform leak test |
| Bad thermocouple | Replace thermocouple |
| Burner won’t light | Gas pressure is low | Replace gas cylinder |
| Blockage in orifice | Clear blockage |
| Control knob is not in "ON" position | Turn control knob to "ON" position |
| Burner flame is low | Gas pressure is low | Replace gas cylinder |
| Note: Do not operate heater below 5℃(40°F) | Outdoor temperature is greater than 5℃(40°F) and tank is less than 25% full | Replace gas cylinder |
| Supply hose is bent or kinked | Straighten hose and perform leak test on hose |
| Control knob is fully " ON" | Turn control knob to "OFF", let it cool to room temperature and check burner and orifices for blockage |
| Emitter glows uneven | Gas pressure is low | Replace gas cylinder |
| Note: Bottom 2.5cm of emitter normally does not normally glow | Base is not on a level surface | Place heater on a level surface |
| Heater not level | Level heater |
| Carbon build-up | Dirt or film on reflector and emitter | Clean reflector and emitter |
| Thick black smoke | Blockage in burner | Turn control knob to "OFF", let it cool to room temperature and remove blockage and clean burner inside and outside. |
EN 
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PT
SV
DE
AR
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